Deschacht has been focusing on digitalization for years, and this is paying off. In mid-March, we were forced to close our physical shops. However, behind closed doors, logistics operations continued, with respect for the necessary safety measures. Pick-ups remained possible. The result for our e-shop: unprecedented figures. We saw more than a doubling of the number of online customers and online orders. The average order value saw a slight decrease due to ad hoc and short-term ordering behavior.
And we continue to further improve the webshop to simplify your ordering convenience. For instance, we will soon be implementing the online payment module, so that you can quickly and easily pay online within our B2B environment.